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ACCETTO

Quality

PMLAB is UNI EN ISO 9001:2015 certified for the planning and provision of Project Management consultancy and training services (sectors EA35 and EA37).

PMLAB is committed to continually improving its processes and its Quality Management System, with the aim of satisfying it clients and all its other stakeholders.

As a certified company, PMLAB promises to respect the operational criteria established by the UNI EN ISO 9001:2015 standard and is subject to annual audits by an external certification body with the aim of guaranteeing constant compliance with the requirements.

Quality Policy

As an integral element of its system, PMLAB has established its own Quality Policy that provides guidelines on how to act and behave in day to day business.

Dealing with complaints

Continually monitoring any complaints allows us to learn more about the demands of the people we deal with and to improve the quality of our services.

To make a complaint, a comment or to inform our Quality Assurance department of something that went wrong, download the complaints form and send it to this email address: melagrana@pmlab.it or by fax to 02.45473910.